NHTSA Complaint #11450039 — 2021 TESLA MODEL Y FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11450039
Vehicle	2021 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	January 22, 2022
Date Filed	February 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

This car has had numerous phantom braking incidents. It is unusable on 2 lane roads. It breaks suddenly for trucks in the opposite lane. It can also begin to brake for cars in the opposing lane. The only remedy is to press on the accelerator to turn off the Autopilot. It also slows down periodically for shadows (for example when going thru an underpass). It was reported to Tesla service and evidently nothing can be done since it seems to be a software issue. I am unsure of that since this car no longer has the radar that previous versions of this car did have.

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