NHTSA Complaint #11449934 — 2016 HONDA ODYSSEY

My husband was driving the car up a hill and coming to a stop light while slowing the car with the break the engine accelerated (you could hear it). He had to throw the car into neutral to get it to stop in time so as not to hit the car that was stopped in front of him at the stop light. This was not a "hard stop". He saw the red light and was breaking. There were two other witnesses in the car. My husband drives with his right foot and never breaks with his left foot. Though the car was stopping the engine was racing and the car was accelerating despite having his foot on the break petal. Unexpected acceleration is what the dealership called it. No he didn't have both feet on both petals. The car was accelerating despite his foot on the break petal. The witness confirm the car was trying to stop but the engine was racing. We took the car into the dealership and they brought in the "Honda Engineer" who checked out the car and found nothing wrong. They found the floor mats were pinned into place and were not a factor. The dealership seems to want to blame this on "driver error" and deny that there is anything wrong with the vehicle. The service manage with his left foot indicated as if he was breaking with his left foot when explaining that they believe it wasn't mechanical. In other words, they are saying it was driver error (with their body language). I believe they are deny deny deny and not taking our concerns into account. I did a search of similar issues with Honda Odysse's and found that there are other reports of this type of "unexpected acceleration". Thank You.