NHTSA Complaint #11449901 — 2016 MITSUBISHI OUTLANDER

When driving my 2016 Mitsubishi Outlander SE down the highway last week my car began to make a shudder like feeling when I stepped on the gas. When attempting to accelerate my car my RPMs jumped and then dropped significantly making the car shake and not accelerate and instead the speed declined. I was on the highway driving and feel very fortunate that no one was behind me when my car jerked causing them to possibly rear end me and I am glad that my car did not jolt forward hitting the person in-front of me but it was a very real possibility. My car is around 98,000 miles and has had every oil change and maintenance it has needed on time and I am the second owner of this car. No check engine light or anything came on while my car was practically breaking down on the highway and there was no warning. The next day the check engine light came on for about 10 mins and then cleared itself even though the car was continuing to shake and drop and rev RPMS. I took my car to an automotive place and they told me I would need to have a new transmission put in the car and he thought I had very low miles to be having this issue and because the engine light was no longer on he test drove the car and confirmed and ran the error code in the history. After some research I noticed that there was a recall in 2016 for the transmission of my car 16v563000 stating that there is a delay in the transmission and the consequence could cause a crash and to fix the problem "software needed to be upgraded" I asked North America Mitsubishi for a report of the specific work done to the transmission to provide to my mechanic. They stated they cant do that and I don't need it and can get my transmission done at Mitsubishi where they can see the previous work done for the recall. There is a technical service bulletin for this issue its so common, I am 1 year over the 5 yr warranty and they say I have to pay for a new transmission. I was told theres no recall and nothing they can do.