NHTSA Complaint #11449705 — 2021 FORD F-150 HYBRID

The contact owns a 2021 Ford F-150 Hybrid. The contact stated that while driving the vehicle, several safety features would not operate as intended. While driving in reverse, the rear cross-traffic alert would sometimes malfunction and not alert the driver that a vehicle or an object or pedestrian was near the rear of the vehicle. Occasionally, the message "inoperable" was displayed. Also, the forward-collision warning system would not activate when driving too close to a nearby vehicle or object. In addition, while driving, the adaptive cruise control was activated and the vehicle ahead reduced speed however, the adaptive cruise control deactivated instead of reducing speed causing the driver to press the brake pedal to avoid a collision. The vehicle was returned to the dealer who attempted to perform the software updates however, the updates failed to fix the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.