NHTSA Complaint #11449691 — 2014 JEEP CHEROKEE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11449691
Vehicle 2014 JEEP CHEROKEE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

When trying to fuel the vehicle, the pump continually shuts off. Jeep repaired this once while under warranty, but it has happened a second time and an internet search confirms this is a known issue. It could be an issue with the evap hose design. The safety concern is the rate at which fuel is added to the tank. With this issue, the flow rate has to be reduced enough to allow the fumes to escape through the down flow spout which is a fire hazard if there are any sparks. At the lower flow rate, it's easy to overflow the tank as it's the only way to bypass the automatic shutoff.

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