NHTSA Complaint #11449689 — 2016 TESLA MODEL S

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	11449689
Vehicle	2016 TESLA MODEL S
Component	VISIBILITY
Date of Incident	November 1, 2021
Date Filed	February 1, 2022
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

The contact owns a 2016 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The manufacturer's app was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the screen display had malfunctioned while driving the vehicle. The failure mileage was 37,000. Parts distribution disconnect.

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