NHTSA Complaint #11449677 — 2013 BMW X3

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11449677
Vehicle	2013 BMW X3
Component	POWER TRAIN
Date of Incident	September 9, 2021
Date Filed	February 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON 9THSEPT'2021 when my wife driving back from work she got " drivetrain malfunction msg on the screen, she pulled over and called me, i was there in 15mins and did try shut off the engine for few mins and start, it didnt go in 2019 i got the same msg and SUV stalled in the middle of road, i stopped the engine waited for 2 mins and restarted, the msg was gone. when we towed the vehicle to BWM-Shrewsbury, he said we need to replace the engine and its going to cost close to $18000 and said he'll try to work with BMW corp long story short i ended up trading the vehicle for low cost and got a new one as the dealer left no choice

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