NHTSA Complaint #11449672 — 2020 SUBARU LEGACY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11449672 |
| Vehicle | 2020 SUBARU LEGACY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
In a class action lawsuit filed against Subaru of America, it is alleged that several models have defective Controller Area Network (CAN) modules that cause premature battery drainage. New Jersey Judge [XXX] arbitrarily dismissed two models, Forester and Legacy, from the lawsuit even though they have the same problem because none of the plaintiffs owned either of those model vehicles. I own a 2020 Legacy that has stranded me and my wife on two separate occasions due to a low battery. Once the car died in the middle of a major intersection when I stopped to allow oncoming traffic to pass and the auto start/stop turned the car off. When I attempted to restart the car the battery was dead. This left me in a very unsafe condition. I had to exit my car, dodge traffic and physically move my car from the middle of the intersection. I have had my car inspected by a Subaru Service Dept. and told nothing is wrong. I want Subaru to fix their mistake. What is my recourse? Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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