NHTSA Complaint #11449646 — 2006 TOYOTA COROLLA

My mother’s car suddenly went out of control in the parking lot of the local power company. The car was out of control like a wild horse and crashed several cars. This is not a driver error. The car mileage reading is ~40,000. I found that there are recalls on the Toyota cars (with problems such as cars went of control and accelerated uncontrollably), but not this particular car/VIN #. (The car’s airbag was on the recall list, but when we stopped at the local Toyota dealership’s service department, the assistant manager always tell us that they are busy, come back next time. It happened more than 3 times.) After contacting Toyota Corporate, Toyota sent out a third party to do an inspection on the car. The 3rd party inspector downloaded a whole bunch data. Based on the 3rd party’s findings, Toyota Corporate states that no evidence that the incident was the result of the defect in [this] vehicle. My mother maintains the car accordingly to the instructions of the local Toyota dealership’s service department. One strange thing was that the 3rd party inspector told Toyota Corporation that there were a lot fire ants presented in the car at the time of his inspection. This seems impossible. My family members and the tow truck driver did not find any fire ants before and after the 3rd party’s inspection. The vehicle’s parked at the local Toyota dealership’s parking lot at the time of inspection. There must be a problem with car when it went out of control. Please advise, thanks!