NHTSA Complaint #11449392 — 2019 SUBARU IMPREZA

Car was purchased in October 2018. In April 2019, just six months after purchase, the windshield was hit by a small rock. This small collision caused a crack to spread across the entire windshield requiring replacement. Windshield was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield causing another large crack to spread across the windshield. We are now looking to replace for the second time, in just three years of car ownership, which is ridiculous. Looking online, I see many active lawsuits regarding this issue and the integrity of the Subaru glass. Having used other car brands for many years before purchasing my first Subaru, I know that it is highly unusual for such large cracking to happen from a simple rock ding. Other cars I have used in the past would get a small indent in the glass from being hit by a rock, but it would not spread and damage the entire windshield. I see I can only submit one date below, so I will submit two of these forms, one for each date.