NHTSA Complaint #11641024 — 2019 SUBARU IMPREZA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11641024
Vehicle	2019 SUBARU IMPREZA
Component	ELECTRICAL SYSTEM
Date of Incident	January 18, 2024
Date Filed	February 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Head unit constantly rebooting. Completely unable to use the head unit. No longer functional. Unable to power the screen off. Very distracting while driving especially at night. Power button no longer works. Started about a year ago, then randomly seemed to of temporarily resolved itself until a couple of months ago. Head unit is now 100% nonfunctional and constantly reboots. No warnings when first occurred. Issue has been confirmed by independent service center. Puts myself and others at risk due to the screen rebooting on repeat and no way to turn the screen off. Extremely distracting and unsafe

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