NHTSA Complaint #11449304 — 2015 KIA SORENTO

The contact owns a 2015 Kia Sorento. The contact stated that while driving at 10 MPH, he heard knocking sounds coming from the engine. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while driving at 50 MPH and the vehicle stalled. The contact veered to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the engine seized and that the rod bearing might have failed. The dealer was notified of the failure and informed the contact that the VIN was not included in any recalls related to the failure. The vehicle was towed to the contact's residence. The contact stated that he was able to start the vehicle, but he would still hear abnormal sounds coming from the engine. The contact referenced NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was notified of the failure and opened a case. The manufacturer also referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was approximately 130,062.