NHTSA Complaint #11449028 — 2021 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11449028
Vehicle 2021 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I was coming to a stop at a red light when my brakes began to get hard to the point to where I couldn’t press them down. I then rear ended another vehicle. It seems to me that the power brakes might have failed. After crashing my brakes seem to go back to normal but still felt abnormally stiff. There was no injuries in the accident. The car is under an open recall stating this exact problem. I contacted our local dealer the day I found out about the recall and they told me that the car was to drive and parts would not be available until the 2nd Quarter of 2022. The recall also states that it only happened under certain circumstances. I will not be driving the vehicle until after recall is fixed because it is an unsafe vehicle to drive due to not knowing when the brakes might fail again.

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