NHTSA Complaint #11448957 — 2013 KIA OPTIMA

The contact owns a 2013 Kia Optima. The contact stated while driving 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to sputter and hesitate upon depression of the accelerator pedal. The oil warning light illuminated the instrument panel as the engine stalled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Due to the failure, the vehicle was towed to a dealer for repair. The dealer diagnosed the vehicle with an engine failure but later informed him that an investigation was launched by the manufacturer and the result found that there was not enough evidence that the bearing wear had caused the engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. The VIN was not available.