NHTSA Complaint #11677794 — 2013 KIA OPTIMA

The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the vehicle stalled. The low oil pressure warning light flashed on the instrument panel. The contact called Roadside Assistance and was informed that the oil level was low. The vehicle was towed to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was then towed to a dealer, where it was diagnosed with engine failure. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty because the knock sensor detection system software was not previously updated under warranty. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 119,000.