NHTSA Complaint #11448785 — 2019 SUBARU OUTBACK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11448785
Vehicle	2019 SUBARU OUTBACK
Component	STEERING
Date of Incident	April 15, 2020
Date Filed	January 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Unknown, but seems like steering is affected. When turning the vehicle over and bump there is a clanking that you can hear and feel coming from under the bottom of the vehicle. It was present about 3 months after purchase of the car new, and has progressively gotten worse. The steering wheel feels loose for the moment it clanks. It has been reproduced by two dealers. The first was unable to provide a solution, stating it is a “manufacturing defect” of that model. The second replaced a spring in the steering box, but this did not fix the problem. It has been inspected by Subaru dealers. There are no warning lights on.

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