NHTSA Complaint #11448638 — 2014 HYUNDAI ELANTRA

The contact owns a 2014 Hyundai Elantra. The contact stated that upon starting the vehicle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The contact stated that the failure would also occur while driving. The contact became aware of TSB Number: 21-01-23H-3 for engine failure. The dealer was notified of the failure and informed the contact that his vehicle could not be repaired under the TSB because the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000