NHTSA Complaint #11448457 — 2005 JEEP LIBERTY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11448457
Vehicle 2005 JEEP LIBERTY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I have a 2005 Jeep liberty renegade, there was recall issued (N46 Trailer Hitch recall) I contacted Chrysler Customer Care. they sent me this, [XXX] Hello [XXX] Thank you for contacting Jeep Customer Care. We have received your email stating you are about to purchase this 2005 Jeep Liberty and understand your concern with a recall that has not been completed. We are happy to look into this for you. After review of the vehicle information we have found that the N46 Trailer Hitch recall has not been completed. Jeep attempts to perform recall repairs regardless of the vehicle age or the recall issue date. Any authorized dealership will be happy to repair the vehicle within the terms of the recall at no charge to you. Please contact us at [XXX] if you require additional assistance. Best wishes, [XXX] Jeep Customer Care I contacted Pine Belt of Lakewood NJ and got this response [XXX] Wed, Jan 19 at 1:13 PM We can not work on this vehicle at this time because we are not taking new customers . [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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