NHTSA Complaint #11448071 — 2012 HYUNDAI SONATA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11448071
Vehicle 2012 HYUNDAI SONATA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

About a year ago, my 2012 Hyundai Sonata Hybrid had an error with an alarm that would pop up on the screen but was too fast to catch what it said. It would happen a couple of times a month. One day, I was driving about 60 mph and the alarm came on, the car stalled and it said to not drive the car. I was able to roll to a stop on the side of the road. I turned off the car and had it towed to my house. In looking at it, I turned it on and everything seemed fine. This happened another time about a month later. The second time, I just turned off the car, let it sit for a minute and turned it back on. I took it into a dealer and they said they couldn't figure it out and to bring it back if it kept happening. It hasn't had a problem since then until this morning. Here, nearly a year later, I was in the middle of a busy intersection and it gave the error and alarm and the car stalled. I turned it off, let it sit for a few seconds and then turned it back on and backed up. Fortunately, the cars coming at me noticed I couldn't move and stopped! I would pay to have this fixed if they knew what was going on! Everything I see online about this issue, no one knows what is causing it. I wouldn't feel comfortable selling it to someone else knowing this is such a safety issue. It's just a pile of metal at this point.

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