NHTSA Complaint #11447898 — 2016 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11447898
Vehicle 2016 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Was pulling in to a parking lot when the vehicle made a warning sound and then displayed "Check Engine" and "Service Shifter" messages on dash. The truck then would not shift in to any other gear but drive. it displayed that it was in park but stayed in gear and almost caused me to drive in to a pedestrian. The shift lights on the dash for the gears (P, N,R, D) all flashed randomly as if there was an electrical issue. Eventually I was able to set the brake, turn off the truck, restart it, and it finally changed gears. I took the vehicle to the dealer the next business day and they told me looking at the codes, that the shift module needs to be replaced. From what I have read online in forums this is an EXTREMELY common safety issue affecting the shifting/drivability of the vehicle. Per dealer, this is not related to the recall affecting the shifter on the vehicle. I contacted Ram care and they advised there was nothing they could do for me either. Total repair is going to be over $1,000 and I have no idea if this is even the issue or when it will happen again.

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