NHTSA Complaint #11660397 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30 MPH, the rear wheel seized, causing the vehicle to abruptly stop. The contact discovered that the vehicle failed to drive forward while in drive(D). The contact stated that after switching to 4WD, the vehicle was driven off the road and was later towed to the residence. The contact stated that while examining the vehicle, the contact determined that the rear differential had failed. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V198000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 81,127.