NHTSA Complaint #11447832 — 2020 SUBARU OUTBACK

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11447832
Vehicle	2020 SUBARU OUTBACK
Component	WHEELS
Date of Incident	January 18, 2022
Date Filed	January 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

We bought a 2020 Outback used with 12k miles from local Honda dealership July 2021. At 18k miles we took it in for service and were told there was gross misalignment and all the tires were worn down and needed to be replaced. The Subaru dealership made it sound as though this is a recurring issue with the 2020 Outbacks - the alignment is going off early and the tires are wearing down very fast. This is the car our nanny uses to transport our kids - we are concerned that there could be other families out there that don't realize how quickly their alignment and tires are going downhill and could result in safety issues.

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