NHTSA Complaint #11447416 — 2012 FORD TAURUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11447416
Vehicle 2012 FORD TAURUS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

In 2016 we had a recall fixed for power steering assist failure after I lost power steering going 55 mph down the highway and approaching a corner. Once again the power steering assist failure happened thank goodness I was not driving but started the car remotely and then when went to leave work I had no power steering! I contacted Ford got a case number and they are saying if fixed once that it is closed. How can something be of a safety concern 1 time but not the next. The parts are in and the vehicle will be serviced in the next week so I don’t have any invoice yet

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