NHTSA Complaint #11447249 — 2019 SUBARU FORESTER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11447249 |
| Vehicle | 2019 SUBARU FORESTER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
On December 30, 2021, I was driving on I-95 S around 4 pm about 1/2 a mile from exit 43B when my 2019 Subaru Forester with 64,000 miles stalled in the middle of the highway. I was going about Highway speed during rush hour 55-65 pmh when the check engine light came ON, the EyeSight feature light came ON, and the emergency Brake light came ON. Scariest moment in my life. The vehicle stalled, the steering got really stiff, and the vehicle started sputtering along probably at 2 mph. I managed to make my way to the breakdown lane and called Subaru Starlink Roadside Assistance. After towing the vehicle to the dealership, the diagnosis revealed that both tumble generators on the Air Intake Manifold failed and I also needed a fuel line replacement. After doing a lot of research on the internet it appears that Subaru Foresters have a history of these failures and there has been a number of recalls for this particular model detailing the vehicle losing power or stalling. Unfortunately, the dealership and corporate Subaru refuse to cover the full cost of the repairs as they claim the vehicle is past the warranty period; they have $750 to cover $1800 worth of repairs. This is clearly a safety issue and defect, and Subaru is clearly neglecting its responsibility to cover known defects from the factory.
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