NHTSA Complaint #11403895 — 2019 SUBARU FORESTER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11403895 |
| Vehicle | 2019 SUBARU FORESTER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
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