NHTSA Complaint #11446896 — 2010 HONDA CR-V

I OWN A 2010 HONDA CRV EX. The rear sub frame that carries the axle and suspension on the left side broke while making a left- hand turn from a restaurant. The sub frame that attaches to the unibody had rusted and the bolt connecting the suspension had pulled the frame section out. The car was inspected by my insurance company AARP Hartford and denied payment. They considered this a mechanical issue. The suv was towed to Honda North in Butler PA where we bought the vehicle new for inspection. They also said it was a rust issue one of which the service manager has never seen in 30 some years working at Honda. He referred it to the area manager who said the same. They too would not repair or offer compensation monies. I found there is a recall in Canada for the same problem. The vehicle has always been garage kept in a heated area. There is no rust on the rest of the body. I was lucky that we were only going about 10MPH when this incident happened in Franklin PA. Two days prior we were driving on 79 South heading to Pittsburgh PA and going 65/70 MPH. Thank God it did not happen then. We do not have any repair estimates from the Honda North people, they simply said it was not something they would repair. I am still waiting for documentation from our Hartford Insurance claim.