NHTSA Complaint #11446859 — 2021 CHEVROLET BOLT EV

My vehicle is part of recall 21V650 to replace my vehicle's battery. The current solution until a battery for my vehicle is available is a software update. I tried to take my vehicle in for the software update that is part of the recall on 1/10/22 via an appointment that I had scheduled and confirmed with the dealership. The dealership refused my appointment upon arrival and refused to install the software update. Not having the recall applied affects my safety by potentially allowing a fire to occur in my high voltage battery, the software update is supposed to prevent that from occurring until a new battery can be provided. This issue is part of the wider recall number, noted above and the manufacturer not handling repairs in a timely and professional manner to ensure that everyone has a safe vehicle to utilize as it was intended when purchased.