NHTSA Complaint #11446840 — 2016 VOLVO XC90

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11446840
Vehicle	2016 VOLVO XC90
Component	STRUCTURE:BODY
Date of Incident	January 10, 2022
Date Filed	January 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

In freezing weather conditions the rear door latches become inoperable. They close fully, but do not latch. My wife was backing out of the driveway this morning an a door opened next to my son. This is UNACCEPTABLE and Volvo has not responded in an acceptable manner. I was told to bring it in for service.... it has only 3 functioning doors at the moment!

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