NHTSA Complaint #11446711 — 2018 FORD FUSION

I stopped at a gas station in 0 digit degree weather fahrenheit and when I tried to insert the pump into the capless filler, it was frozen guy the actual inner latch that opens to the tank itself. I tried to gently apply pressure and I could not get it to open after trying for 3-4 minutes. Luckily I was close to home since my gas light can come on and I didn't have a lot of gas left, but that also means my car is sitting in extreme cold right now with very little gas, which I believe poses a risk to line freezing. More important, what if I hadn't been as close to home? What if, while trying to drive around and fine someone to help me, I ran out of gas? If a person was in a more rural environment then I am, they might not be quickly seen and might be stranded with a car that can't provide heat any longer and in extreme cold.