NHTSA Complaint #11681721 — 2018 FORD FUSION

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11681721
Vehicle 2018 FORD FUSION
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I would like to respectfully request that my 2018 Ford Fusion, with the 1.5L EcoBoost engine, be considered for inclusion in the customer satisfaction programs related to the engine issues I'm experiencing. Despite my vehicle not being initially listed, the problems I've encountered, including the diagnostic trouble code P0302 and the coolant leak into cylinder #2, suggest that it may be suffering from a similar defect or design flaw that the program aims to address. Given the safety risks associated with the current condition of my vehicle, I believe it would be fair and reasonable to include it in the program and provide the necessary repairs or replacements to ensure the vehicle is safe to operate. I would appreciate your assistance in facilitating this process and exploring options for resolving this issue in a manner consistent with the treatment of similar vehicles.

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