NHTSA Complaint #11446681 — 2017 RAM 1500

My truck has been parked at a Dodge Service Center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately $4,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I DO perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide VIN if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold Ram-Dodge-Chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty OR replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the Dodge Service Center. Not surprisingly, it is parked next to another Ram Rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.)