NHTSA Complaint #11446628 — 2017 SUBARU FORESTER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11446628
Vehicle 2017 SUBARU FORESTER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

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