NHTSA Complaint #11446571 — 2022 HONDA CIVIC

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11446571
Vehicle 2022 HONDA CIVIC
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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