NHTSA Complaint #11446473 — 2021 HYUNDAI PALISADE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Crash Fire

Complaint Details

ODI Number 11446473
Vehicle 2021 HYUNDAI PALISADE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Another vehicle t-boned my vehicle on the front left side. We were both traveling around 15 mph. As soon as he struck my vehicle, the air bags were deployed and the car instantly caught fire. The car was on fire before I was at a complete stop. I was able to pry the door open and crawl through a small opening after moving the air bags out of the way. I had to crawl into traffic to be able to escape the fire. If the door had been jammed more severely then I wouldn't have been able to make it out in time before the fire reached me. If my kids had been in the vehicle, then I would not have been able to get them out before the fire got to them. The police determined that the fire started at the engine. My insurance totaled the vehicle and then it was removed from the towing yard and taken to Montgomery. There were no prior issues or any warnings/messages before the incident.

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