NHTSA Complaint #11446453 — 2020 SUBARU ASCENT

Battery randomly failed on 1/5/22. Had it jumped, kept it on for an hour. When I went to start the car on 1/6/22 the battery is dead again. 7,000 miles on the car, no signs of any issue prior to the failure. My safety was at risk because it was freezing outside. I attempted to contact subaru's roadside assistance per their 3 year 36K mile warranty but when calling the automated message said there are significant delays in call times and to submit the issue online. I tried submitting online but the online submittal process was not working. I ended up having it jumped through my insurer, though now I have to figure out how to get a new battery. I saw where Subaru 2020 ascent OEM batteries are part of a class action, so probably going to avoid taking it to the dealer for a replacement.