NHTSA Complaint #11446386 — 2016 HONDA ODYSSEY

Van is stuttering at a low rate of speed 25 mph. Car shakes and rattles. Disappears with higher acceleration. Took it to local car repair shop who suggested Honda as it should be under warranty or recall. Spoke with Honda dealer who states no recall, but there was a TSB 17-044 service bulletin extending the warranty to 8 years or 80,000 miles whichever comes first. We were never notified of this extension and are now at 82,000 miles. Honda Customer Care said there is nothing they can do, but will assign a case manager who should contact us in a week. In the meantime I am adding more miles to the car.