NHTSA Complaint #11446383 — 2010 FORD TAURUS

The contact owns a 2010 Ford Taurus. The contact stated while driving approximately 45 MPH, the steering wheel became difficult to turn. The contact stated that the advanced traction warning light was illuminated. The contact pulled over and had the vehicle was towed to a local mechanic where it was diagnosed with needing the EPS replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and the contact was transferred to the NHTSA hotline for assistance. The failure mileage was approximately 90,000.