NHTSA Complaint #11363016 — 2010 FORD TAURUS

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE TURNING CAUSING THE VEHICLE TO BECOME DIFFICULT TO STEER. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT THEN ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT WAITED FOR SEVERAL MINUTES, RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND DIAGNOSED AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.