NHTSA Complaint #11446165 — 2019 FORD F-650 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11446165
Vehicle 2019 FORD F-650 SD
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I was driving down the road when the engine suddenly quit. There was no brake assist and no steering assist. I stopped in the middle of the road and could not restart the vehicle. The engine would not crank. There was no transmission gear indicator on the dashboard (likely no CAN-BUS communication with the transmission control module). Eventually I found a loose large-diameter power cable that was loose at the front of the fusebox under the hood, located on the driver-side wheel well. I tightened up the nut that holds this large cable to the stud of the fusebox, and the transmission gear indicator returned. After that, the truck started and drove correctly. Apparently this nut was never tightened at the factory, creating a safety issue.

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