NHTSA Complaint #11445976 — 2019 AUDI A5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11445976
Vehicle	2019 AUDI A5
Component	STEERING
Date of Incident	December 9, 2021
Date Filed	January 3, 2022
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2019 Audi A5. The contact stated that while driving approximately 50 MPH, the "Steering Malfunction" message displayed on the instrument panel and continued flashing. Moments later the steering wheel was extremely difficult to turn in either direction. The vehicle was later towed to the local dealer who discovered that the power steering module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 17,000.

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