NHTSA Complaint #11445754 — 2016 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11445754
Vehicle 2016 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

On September 15, 2021 while driving the Santa Fe engine just stopped in the middle of an intersection , was able to coast to the side of the road. Vehicle has fuel, showed no issues prior. Tow truck driver attempted to jumpstart the vehicle with no avail, was towed to the local Hyundai dealer ship who had it for one week to finally tell me that the motor was blown and needs a new long motor for $15,399.00 USD. Had a second automotive shop check out the vehicle and was told the same diagnosis, motor was blown needs to be replaced, and that Hyundai no longer is manufacturing the long engine the this Santa Fe takes. I was also informed that this wasn't the first Satna Fe that they have diagnosed with this problem, both the Sport model and the same model I currently have. Neither the Hyundai dealership or the dealership where I purchased this vehicle one year ago, will help me. I am aware that Hyundai has recalled the Sport model for engine problems, but the model I own.

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