NHTSA Complaint #11445746 — 2018 JAYCO TRAVEL TRAILER EAGLE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11445746 |
| Vehicle | 2018 JAYCO TRAVEL TRAILER EAGLE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
Jayco sent a recall notice August 2021 for my RV saying that my RV may have an issue related to its "Winntec Model 6020 propane regulator" and to contact an authorized dealer asap. It is Safety Recall Jayco NHTSA# 21V-425. I reached out to my local Jayco authorized repair center Pete's RV, in CT. They provided no response. Later, Jayco reached out and said that service centers were overwhelmed with the response to their recall and to send the service center a photo of the propane regulator so they could check to see if our model was affected. I reached out again to Pete's RV in CT on 9/28 with an email including a photo of the regulator. I got a reply back saying thanks for contacting us, it may take awhile for us to get back to you. As of December 31st, I have not heard back about my recall for my Jayco camper. I have little faith at this point that this problem will be remedied and do not feel like the authorized service center nor Jayco is equipped to solve the problem. Please help.
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