NHTSA Complaint #11445720 — 2021 HONDA CR-V
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11445720 |
| Vehicle | 2021 HONDA CR-V |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
Hood latch sensor started beeping on a trip from Colorado to Wyoming 12/19/21. I had never opened the hood but it had recently had it’s first service, and I could find no visible issue. I had made an appointment with Freedom Honda because they have no shuttle service to my part of town for 12/30/21 I needed to get a ride from my son. On 12/21/21 I had to drive 40 miles and noticed the hood was actually vibrating. I have been told that the dealership needs to order a new hood latch. This vehicle has less that 5,000 miles on it. They are telling me to come pick it up and the part “a new hood latch” will possibly arrive on Tuesday the 4th. I do not feel safe driving this vehicle at this point. They are expecting me to pay for the new latch, when it is obviously a manufacturer defect.
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