NHTSA Complaint #11445673 — 2018 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11445673
Vehicle	2018 TESLA MODEL 3
Component	VISIBILITY/WIPER
Date of Incident	December 30, 2021
Date Filed	December 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Tesla recently rolled out version 2021.44.25.2 of their vehicle operating system. This update introduced several major user interface changes. Including moving commonly used “virtual buttons” that had been permanently on the main screen, into buried sub-menus. This requires the driver to take their eyes off the road for a significant amount of time. Among the biggest concern is the windshield wiper controls. But also, seat heaters, and trip data.

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