NHTSA Complaint #11445598 — 2012 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11445598
Vehicle 2012 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

KIA notified me of a KSDS recall for my engine in July 2021. I went and had the recall software installed at a KIA dealership in August 2021. On October 10, 2021, as I was driving down the freeway, my car lost power and the engine light illuminated. (Due to the installation of the KSDS software recall) Took the car to Valley KIA of Fontana. They told me that my vehicle was not covered by any settlement agreement as I had the MPI engine type, not the GDI. They provided me with a verbal quote of $7,912 to replace my engine with a used engine. I need to understand what recourse I have as now, I have a car that will not go over 2000 RPMs and KIA is refusing to cover this as a defect. I ended up towing the car back to my home.

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