NHTSA Complaint #11445471 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11445471
Vehicle	2018 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	December 26, 2021
Date Filed	December 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Recent software update to the vehicle has made the care unsafe to drive. They completely reworked where all car control buttons on the main screen were located. They removed essential car function from the main screen. Specifically, windshield wiper control and defroster control are now buried in submenus. I am having to take my eyes off the road for 2-3 continuous seconds to find commands in these submenus and I can't tell you how unsafe this feels. Car windows/windshield fogs up and I can't find the defroster touchscreen button. Suddenly starts raining and I have to scramble to find windshield wiper touchscreen button. The touchscreen buttons for turning on fog lights and regular car lights are buried. This happened with a version 11 software update within the past few days. Before this - no problems. Please help us.

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