NHTSA Complaint #11445425 — 2015 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11445425
Vehicle 2015 AUDI Q5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Timing belt broke while traveling at 75 mph on the highway, and at 71,000 miles odometer How was your safety or the safety of others put at risk? Car was shaking and acting crazy on the interstate Has the problem been reproduced or confirmed by a dealer or independent service center? Issue was confirmed and Audi Quoted me $8000 to repair because of bent valve heads Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Audi of Louisville Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they came on AFTER the car started shaking violently on the interstate I am still waiting on a second quote of getting this engine repaired from another certified repair center. I will attached what I paid for the diagnostics report. Per the manual on this car, you should CHANGE your timing belt at 100,000 K miles- Not have to replace your engine because it breaks prematurely at 70,000 miles. This is terrible for this quality of car and price!! I am furious!!

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