NHTSA Complaint #11445304 — 2013 CHEVROLET SONIC POWER TRAIN

Complaint Details

ODI Number	11445304
Vehicle	2013 CHEVROLET SONIC
Component	POWER TRAIN
Date of Incident	August 1, 2020
Date Filed	December 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2013 Chevrolet Sonic. The contact stated that the button on the gear shifter would not release while shifting between gears. Due to the failure, the key would remain stuck in the ignition due to the defective gear shifter button. The dealer was notified of the failure and the contact was given a diagnostic fee; the contact declined to pay for the diagnostic. The manufacturer was also notified of the failure and informed her that the matter would be escalated to a senior manager. The contact had not heard back from the manufacturer. The vehicle had yet to be repaired. The failure mileage was unknown. The contact stated that the issue has been repaired.

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