NHTSA Complaint #11445255 — 2021 KIA SOUL

AIR BAGS issue reported to NHTSA

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Crash Fire 1 Injury

Complaint Details

ODI Number 11445255
Vehicle 2021 KIA SOUL
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State AL

Consumer Description

My daughter was driving her 2021 KIA Soul S and a Chevy Silverado suddenly pulled in front of her. The crash report says impact was at 50 mph. My daughter survived the crash; however, the vehicle immediately caught on fire and flames entered the cabin from what was left of the engine compartment. Her airbag inflated, but did not deflate. She punched the airbag to make enough room for her to try and exit the vehicle, but her driver's door would not open using the handle even after manually unlocking the door. Only after repeated Black Belt level martial arts' kicks and elbow thrusts did the door open and my daughter was able to exit before the car was consumed by flames. A police report and picture will be sent. Please investigate - no one should have to suffer fate of burning to death.

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