NHTSA Complaint #11445234 — 2016 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11445234 |
| Vehicle | 2016 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
We purchased the vehicle in December 2017 with 30,753 miles and the engine seized in July 2021 with 79,896 miles. When we purchased the vehicle, we were told that Hyundai's warrantee would only be 50% of the original owner warrantee which means it would expire at 60,000 miles. We submitted a claim with Hyundai in July 2021 (Case#: 18480584) but Hyundai refused to stand behind the vehicle and we decided not to spend the estimated $12,000 to repair the engine. We sold the vehicle to a junk yard for $1,500 in August 2021. My personal opinion is that Hyundai should stand behind every vehicle they manufacture throughout the life of the vehicle. The full warrantee should transfer from owner to owner and not be shortened.
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